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Home / Community / Disaster Emergency / COVID-19 Coronavirus / Libraries - COVID 19

Libraries are set to reopen from noon Friday 15 May!

  • Normal operating hours
  • Please keep in mind your visit will need to be brief, with a maximum stay of two hours
  • If you feel unwell, we ask you to kindly stay at home
  • The external returns chutes will be open 24/7 so you can bring items back at your convenience
  • Our Home Delivery Service for customers who are over 70 and at greater risk of COVID-19 will continue until 30 June 2020, with thanks to Tennis NT
  • Physical distancing and hygiene measures are in place
  • Public computers will be available in a limited capacity, with digital literacy help limited to 15 minutes per person
  • Photocopying will also be available and is free until 30 June 2020 with a limit of 30 pages per customer
  • We are now cashless. All payments can be made with EFTPOS.
  • Library programs remain online. View them on the Libraries Facebook page or website.
  • Some items have been removed from circulation for now.

If you have any questions about the reopening of the Libraries please call us on 8930 0200.

Are Libraries open?

Yes, the Libraries are open again from 12 pm on Friday 15 May 2020. We are operating with our regular business hours

Are the Library programs still running? 

All library based programs are suspended to allow libraries to comply with spacial distancing requirements. We are providing online programs such as Online Storytime, STEAM Zone at Home and Lego Club at Home on the Libraries Facebook page and on the website.

What measures are you taking to keep the library space safe?

We have implemented the following steps at all libraries:

  • Increased cleaning of library spaces in particular high traffic touch points
  • Provide hand sanitiser for customers and staff
  • Provide cleaning wipes for customers to use on shared resources (e.g. keyboards and mice)
  • Spaced furniture in the library to adhere to spacial distancing requirements
  • Moved to cashless transactions
  • Temporarily removed printing costs to assist with cashless transactions (limit of 30 pages per day)
  • Suspended library located programs and moved many online for customers to enjoy.
  • Asking customers to keep their visits brief with a maximum visit of 2 hours.
  • physical distancing measures still apply
What if I don't want to visit the library yet?

City of Darwin Libraries will continue to offer the Home Delivery service to people who are considered to be at great risk of serious illness from COVID-19. Please order your items through the online catalogue and choose Home Delivery. Or you can contact the library by phone and we can assist you. Find out more about Home Delivery.

Are you cleaning the books or quarantining returned items?

No. City of Darwin Libraries is not quarantining or cleaning items when they are returned to the library.

The Libraries continue to undertake increased cleaning and sanitisation in the space as well as ask customers and staff to sanitise their hands during their visit. Due to the way a library operates, with items being available for customers to browse and return to the shelves, it is not possible to continually re-clean books that may have been touched by customers. This makes cleaning or quarantining returned items redundant. 

Why is printing free?

Council has moved to a cashless business model to assist with contactless service. Printing costs have been waived until 30 June 2020 to assist with this.

There is a daily limit of 30 pages printing per person.

Can I brow games/puzzles/headphones?

Sorry, no. We have removed these items from library spaces for the time being. You are welcome to bring in your own headphones to use on the library devices.

How much can I borrow and for how long?

Now that the Libraries are open again, we are returning to our usual borrowing limits. Remember, you can still increase your borrowing with our digital library of ebooks, audiobooks and emagazines.

Why are my requests taking so long?

The Libraries have had extended loan periods in place for the past few weeks. If you have requested an item that is already on loan, this may take longer to fulfil. To avoid long wait times for items, please request books that are currently available at one of our library branches. You can see the status of an item on the online catalogue.

Additionally, if your request involves inter-library loans, or purchasing items, this may also delay your request.

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