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Libraries - COVID 19

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Library Services in line with Stage 3 ‘Road to the New Normal’ 

Updated 30 November 2020.

  • Normal operating hours
  • All visitors must register their visit to the library at the time of entry via The Territory Check In app and scanning a QR code, or by paper sign in from 30 November 2020
  • If you feel unwell, we ask you to kindly stay at home
  • The external returns chutes will be open 24/7 so you can bring items back when they are due
  • The following library programs have resumed: Babes ‘n’ Books, Rhyme Time, Toddler Time, Pre-School Story Time, Family Story Time, LEGO Club, Book Clubs, Seniors @ the Libraries, Monsoon Cinema Club, and Knit ‘n’ Natter. Check the events calendar for the next session. 
  • Physical distancing and hygiene measures are in place
  • We are now cashless. All payments can be made with EFTPOS.
  • Some items have been removed from circulation for now.

If you have any questions about the reopening of the Libraries please call us on 8930 0200.

Are Libraries open?

Yes, the Libraries are open. We are operating with our regular business hours.

Why do I need to provide my contact details when I visit?

From 30 November 2020, the Northern Territory Government Chief Health Officer Directions requires Libraries to collect customer contact details to assist with contact tracing to keep Territorians safe. If you are visiting in a family group, only one person from that family group may register.

For more information visit the NT Government website: coronavirus.nt.gov.au

What if I am visiting for less than 15 minutes?

15 minutes can pass quickly when you are browsing books, or using a computer.

If you are only visiting the library to drop off items, or to collect an item on hold, AND you can complete your transaction within the time limit; you do not need to register.

If you are venturing further into the library than the returns and borrow kiosks, you will need to register your visit.

What will you do with my contact details?

When registering your visit with The Territory Check In app, your contact details will be stored safely with NT Health to aid contact tracing if required. For more information about how they manage your data please view the NT Government website coronavirus.nt.gov.au

The information being collected on paper by the City of Darwin is on behalf of the Northern Territory Government Chief Health Officer. Council manages all personal information in compliance with the Privacy Principles contained within the Information Act. Council’s Privacy Policy can be viewed at www.darwin.nt.gov.au or by contacting the Information Officer on (08) 8930 0300.

What measures are you taking to keep the library space safe?

We have implemented the following steps at all libraries:

  • Increased cleaning of library spaces in particular high traffic touch points
  • Provide hand sanitiser for customers and staff
  • Provide cleaning wipes for customers to use on shared resources (e.g. keyboards and mice)
  • Spaced furniture in the library to adhere to spacial distancing requirements
  • Cashless transactions
  • Deliver library programs that can adhere to spacial distancing requirements. The Libraries continue to deliver some programs online.
  • physical distancing measures still apply
Are you cleaning the books or quarantining returned items?

No. City of Darwin Libraries asks for all patrons and staff to use good hygiene practices

Can I borrow games/puzzles/headphones?

The Libraries have made some games and puzzles available for customers to use. Cleaning wipes are made available to customers to clean toys prior to use. Currently, headphones are not available to borrow. You are welcome to bring in your own headphones to use on the library devices.

How much can I borrow and for how long?

Our usual borrowing limits. Remember, you can still increase your borrowing with our digital library of ebooks, audiobooks and emagazines.

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