Skip to main content
Home / Live / Property & Rates / Disaster & Emergency / Cyclones / Cyclone Marcus

Cyclone Marcus

For any Council related Cyclone Marcus issue please call or email

08 8980 3616

Cyclone Response Phone Operation hours have now returned to normal business hours Monday to Friday 8.00am-5.00pm.

darwin@darwin.nt.gov.au

To report an issue outside business hours please email - and include "Marcus" in the subject.

Skip straight to

Cleanup Map

This is a live map for City of Darwin's cleanup of our streets. Click on the arrows to find out which streets are cleared and which ones still have partial blokages. If you are aware of any road blokage which is not on the map please contact Council.

Frequently asked questions

Overview
  • Council's Cyclone Marcus clean-up continues to focus on roads, shared paths, unstable trees, parks and community assets (childcare centres, schools and community centres).
  • There is still a huge amount of work to be done across the Darwin Municipality and response crews continue to work alongside local contractors, arborists and Correctional Services personnel.
  • Streets already cleared of verge green waste will not be revisited.
  • Residents are asked to ensure their green waste is not contaminated with other waste, as it may not be able to be collected if contaminated.
  • Trees from Council land resting on private property are now being assessed as to risk and safety by an expert arborist and Council’s Urban Forest Management Team.
  • Assessing of unstable and ‘at risk’ trees in public spaces as required
  • Assessment of damage to parks has been completed and parks are being cleared and assets are being repaired.
Verge / Green Waste
  • City of Darwin requests that members of the public do not remove fallen trees from verges or public areas, as these may pose a safety risk (e.g. power lines overhead or underground may have been impacted).
  • Green waste that has been placed on verges during the clean-up will be collected by Council.
  • Verge collections are a once-off service. Streets already cleared of verge green waste will not be revisited.
  • Members of the public are encouraged to take their green waste to Shoal Bay Waste Management Facility to assist response authorities.
  • Residents are asked to ensure their green waste is not contaminated with other waste, as it will not be able to be collected if contaminated.
  • Council is not collecting hard rubbish – residents must make their own arrangements for appropriate disposal.
  • Crews and contractors have been moving through Darwin street-by-street and clearing huge piles of green waste from the verges.
  • It’s been a massive job but by the end of this week the majority (if not ALL) of streets will have had ‘the once over’.
  • There are still stumps on verges and holes to be filled from fallen trees. There are many footpaths and kerbs that were damaged by the Cyclone too. Council is working to do these repairs, to remove stumps and to fill in holes and get the verges back in shape.
Street lighting issues
  • Due to the cyclone, there have been electricity supply problems affects street lights attached to PWC overhead network. We are working with PWC to restore the street light outages as soon as possible.
Kerbside Waste Collection Services
  • Waste/bin collection service is operating as usual.
  • Bin collection is a public health matter, particularly with increased waste as a result of a loss of electricity supply.
  • Residents should put their bins out as normal. Road obstructions may cause some bin collections to be delayed.
  • Council requests that bins are left on verges if safe to do so and collection will occur when possible.
  • If bins are not emptied, please let Council know by phoning 1800 290 581.
Shoal Bay Waste Management Facility
  • Shoal Bay Waste Management Facility is open every day from 7.00am to 6.00pm.
  • If members of the public are able to take their green waste to Shoal Bay Waste Management Facility that would be appreciated.  This will allow crews to continue to focus on other priority areas.
  • Members of the public are asked to ensure that they have their tip tags with them to allow entry to Shoal Bay Waste Management Facility.
East Point Reserve
  • Public access in East Point Reserve remains limited.
  • The community is asked to stay out of other areas of the Reserve and take all reasonable care in the area.
  • The clean-up has prioritised East Point Road and Alec Fong Lim Drive between the front gate and the Aeromodellers Club and the area around Lake Alexander.
  • There is vehicle access to Defence of Darwin Experience Museum and the Fannie Bay Equestrian Club.
Trees from Parks or Verges that have fallen into Private Properties
  • If a tree from a verge or park has fallen on a fence, house or property, members of the public are asked to report the matter to Council on 08 8980 3616.
  • Specialist teams including an expert arborist have commenced assessing trees on verges or in parks that continue to pose further risk to property damage.
  • Members of the public are asked to make contact with their insurer or property manager (where a body corporate) as soon as possible.  Insurers are able to guide the claim process, which may include removal of trees or damage assessments. 
  • Where members of the public advise that they are uninsured, help is available for damaged homes, structural or other assistance by calling 1800 700 250 and pressing option 4.
Parks, Reserves and other community infrastructure
  • Anula Yanyula Park, Jingili Water Gardens and Tiwi Oval amenities are locked for safety reasons.
  • Our parks and reserves are now a priority, but it will take response crews considerable time to be able to address the extensive damage.
  • Members of the public are asked to avoid entering parks and reserves if possible.
  • If it is necessary to enter parks please exercise extreme caution and do not climb on fallen trees or damaged equipment.
  • If a tree is unstable or at risk in a park, reserve or on a verge, members of the public are asked to report it to Council on 08 8980 3616.
  • Specialist teams including an expert arborist have commenced assessing Council trees that continue to pose further risk to property damage.
Future Management of Trees
  • At the Council Meeting Tuesday 27 March a General Business Motion was passed for a Report to be done to assess potentially dangerous trees across the municipality and their suitability for significant weather events.
Tropical Cyclone Marcus Financial Assistance 

Previous Media Releases on Cyclone Marcus

Designated Area of East Point Reserve Open this Weekend - 06/04/2018

Cyclone Marcus Clean Up: Easter Weekend Update - 29/03/2018

Update on Cyclone Clean Up: Majority of Roads are Now Cleared - 22/03/2018

Free Green Waste Disposal Post Cyclone - 21/03/2018

ADF Joins Forces with Council for Clean Up - 19/03/2018

Green Waste on Verges - 19/03/2018

Update on Council Services Post Cyclone Marcus - 18/03/2018

Useful Links

SecureNT

Department of Tourism and Culture - Cyclone closures

Photo Gallery

Help us improve this site