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Financial Hardship

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Council has developed a new Financial Hardship Support Policy in consultation with the Department of Local Government, Housing and Community Development. The policy outlines rate relief support for residential and commercial ratepayers. (The policy was endorsed on Tuesday 26 May 2020.)

Policy No. 091 Financial Hardship Support Policy includes:

  • Support for owner occupied and rental residential property owners.
  • Support for all commercial property owners to align with the Northern Territory Government Hardship Register.
  • Partial rates relief in the form of a grant to those who have already paid rates in 2019/20.
  • Council will waive interest and cease recovery action when a ratepayer enters into and maintains a payment arrangement.
  • Concessions to rate properties used for community purposes at no more than the minimum rate will be continued.
  • A general waiver on interest charges during an emergency event.
  • No recovery action during an emergency event.

Read Financial Hardship Support Policy

Apply for Financial Hardship Support - Residential

Apply for Financial Hardship Support - Commercial

For any questions, please Council’s Revenue Team on 8930 0551 or via


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