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Bin Collection Multi-Dwelling

Bin Collection

We offer a household waste and recycling collection service through our contractor, Transpacific Cleanaway. Everything you need to know about your bin service can be found here.

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About Your Bin Collection

We offer two types of waste and recycling collection services:

  • Household - up to three properties in one complex
  • Multi-dwelling - units, townhouses and apartments with four or more properties in one complex.

Find out more about your multi-dwelling household bin collection service below.

Multi-Dwelling Collection Service

This service is available to unit, townhouse or apartment complexes with four or more dwellings. These bins are emptied as part of the manual collection service.

Download the Calender

For complexes with four or more properties on site.

Included in this service is

  • shared red lid household waste (emptied twice weekly)
  • shared yellow lid recycle bins (emptied weekly)
  • bins must remain in the designated compound at all times.

The number of bins in your complex will depend on the number of units, page 10 of our Waste Policy provides more information. 

Damaged, Missing or Lost Bin  

If your bin is missed, damaged or lost, phone Council’s contractor Cleanaway Transpacific on:

1800 816 355 

Or you can report this through our Click and Fix App.

Frequently Asked Questions

Find out more about our multi dwelling service with frequently asked questions.

Can our bins get serviced more often?

Yes. Contact Cleanaway to amend the service frequency.

1800 816 355

Can we get an extra bin?

Yes. Apply for an Additional Multi-Dwelling Bin.

What time wil my bin be emptied?

Collection can take place any time between 7.00am and 5.00pm.

Will my bin get collected on a public holiday?

Collections are maintained on public holidays and any changes to the collection schedule will be notified in the local press and the news section on our website.

 

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