Skip to main content

Email
Call

Open the menu

Top nav

Zoom out
Zoom in
language
Delimiter
News
Events
Contact Us
Careers

Libraries
About

Contact Libraries
FAQs
Libraries Policies

Libraries Enewsletter

Kids and Teens

Dalay Reading Club
Early Literacy Programs
STEAM Programs

STEAM Zone
STEAM Zone at Home
LEGO Club

Fun Things to Borrow
Young Adults

Youth Space

Young Territory Author Awards

Writers' Toolbox
YTAA Entry
Young Territory Author Awards Terms and Conditions

KROC Awards

Borrow

Join the Library

Library Membership Application Form

My Account
Things to borrow
Bookshelf
Digital Library

Requests

Suggest an Item

Programs

Digital Literacy
Library Lounge
Knit and Natter
Book Clubs
Monsoon Cinema
Chess Club

Services

Digitise Photos, Movies, and Music
Home Delivery - Books on Wheels
Justice of the Peace
Computers & wifi
Printing & Scanning

3D Printing

Book a meeting room
IELTS Training
Resident Services
New resident Guide
Permits & Applications
Rates

Pay online
SMS Reminders
Updating your details
Payment methods
Electronic rate notices
How rates are determined
Financial Hardship

Financial Hardship support application Residential properties

Parking

Parking Meters
PayStay
Parking Permits

Disability Parking Permits
Parking Permits

Parking Zones

City Parking Location Map

Off-Street Parking Fees
On-Street Parking Fees
Smart Parking
Abandoned Vehicles
Secure Bicycle Parking

Waste & Recycling

My bin day
Household Waste

New Households
Green Waste
Toxic & Hazardous Waste
E- waste
Bin Collection Household
Bin Collection Multi-Dwelling

Shoal Bay Waste Management Facility

Access Tags
Transfer Station
Sorting Your Waste
Renewable Energy Facility
Shoal Bay Education Centre

Recycling

Op Shop Guide
Plastic Wise

A-Z Recycling Guide
Pre-Cyclone Clean-Up

Pets

Animal Management

Cat Traps
Nuisance Pets

Nuisance Barking

Dog Attacks
Dogs at Large
Animal By-Laws and Infringement Offences

Lost Pets
Dog Resources

Animal Education Team
Exercising Your Dog
Fireworks and Thunderstorms
Pet Registration & Microchipping
Pet Events

Cat Resources

Caring for your Cat

Chicken resources
Afterhours Animal Matters

Translation & Interpreting Services
Free WIFI
Report an issue
Community
About Darwin

Place Score Survey
Darwin City Centre

Darwin Cenotaph
Smith Street Mall

Getting Around

Journey Planner
E-scooters & E-bikes
Cycling and Walking Paths
Water bubblers
Taxi Ranks

History

Darwin Floral Emblem

A Global City

International Agreements
International Relations

Environment

Gardens for Wildlife
Habitats & Ecosystems
Biodiversity
Threats and Pests

Cane Toads in Darwin

Community Facilities

Pools
Outdoor Recreation

Nightcliff Foreshore Exercise Stations

Parks and Playgrounds
Ovals and Sports Fields
Community Centres

Terms and Conditions of Use Lyons, Malak and Nightcliff Community Centres

Cemeteries

Programs

Disability Access

Maps
Facilities
Disability Parking
Access and Inclusion Advisory Committee
Diversability Collective
The Lord Mayoral Awards
MLAK Master Locksmith Key
Forms
Accessibility Resources

Arts and Cultural Development

Busking
Smith Street Public Art EOI
Lightbox Exhibitions
Public Art
Irrigation Tanks

Happy Place
mirragma gunugurr-wa

For Children

Childcare
Children's Week
Fun Bus Mobile Playgroup
Fun in the Parks
Safe and Active Routes to School
School Civic Visits

For Seniors
For Young People

DARWWYN
LAUNCH

LAUNCH Skate
LAUNCH Night Series

Sister Cities
Grants & Sponsorship

Reconciliation Week + NAIDOC Week Funding
Sponsorship Program
Community Grants
Environment and Climate Change Grants
In-kind Support

Healthy Darwin

Run a Healthy Darwin Activity

Darwin Safer City

Supply Reduction
Public Places Service Collaboration Group
Assertive Outreach
Construction commences on Casuarina Aquatic and Leisure Centre

Things to Do

What's on
Street Food

Applying for a Permit

Street food application form

Parklets

Council Owned Parklet Expression of Interest (EOI)

Community Celebrations

ANZAC Day
Christmas
Cyclone Tracy 50th Anniversary
Australia Day

Citizen of the Year Award

Bombing of Darwin
Citizenship Ceremonies
Harmony Day
International Women's Day
Territory Day Celebrations

Interactive Science Trail
Event Management

Event information

Event types & notice periods
Do I need insurance for my event?
Event Venues
Set up and packing time
Laneway and Small Street Activation Guide
Submit an event

Rules and Guidelines to Submitting an Event

Booking Display Banner Sites Guidelines

Equipment for hire

Accessible Flooring
Fun and Games Hire
Promotional Banners

Application to display banners

Smoothie Bike Bookings
Event Equipment Application Form

Event Enquiry Form

Consultation
Disaster & Emergency

Emergency Services
Cyclones

Cyclone Marcus (2018)

Community Service Directory
Transforming Darwin
Projects

Completed projects

Darwin City Deal
Climate Change

Coastal Erosion
Climate Emergency
Council Actions
Reducing Impact

Secondhand Wonderlands
Single use Plastic
Recommended shade trees for Darwin

Infrastructure

Parks

Playgrounds, Sports and Recreation

Street & Public Lights
Roads & Pathways

Roads

Local Area Traffic Management and Pedestrian Facility Guidelines

Pathways

Driveways
Verges

Street Tree Pruning Program

Customer Request For Street Tree Form

Stormwater

Asset Condition Surveys

Innovation

#SmartDarwin

#SmartDarwin Strategy

Strategic Pillars

Open Data
Solar Movement Solutions
Environmental Sensor Network

Switching on Darwin
YourDarwin

Animals and Pets
Economic Development
Elected Members
Environmental Sustainability
Movement
Sponsorships, Grants and Operational Subsidies
Tree Planting / Greening Program

myDarwin
Business
Procurement

Unsolicited Proposals

Planning & Development

Guidelines for Planning
Shared Path & Bicycle Technical Notes
Developer Contribution Plans
Fencing
Subdivisions
Permits

Advertising Sign Permits

Election signs

Works Permits
Property Permits
Conditions of Approval for Works Permits

Commercial Waste

Commercial Disposal at Shoal Bay
Disposing Asbestos & Special Waste
Sort & Save

Discover Darwin

Doing Business in Darwin
Invest in Darwin
Find a Business in Darwin
Business Grants
Council
Agendas and Minutes
About Council

Lord Mayor & Councillors

The Lord Mayor
Chan Ward

Councillor Peter Pangquee
Councillor Ed Smelt
Councillor Morgan Rickard

Lyons Ward

Councillor Mick Palmer
Councillor Sam Weston
Councillor Amye Un

Richardson Ward

Councillor Rebecca Want de Rowe
Councillor Jimmy Bouhoris
Councillor Vim Sharma

Waters Ward

Councillor Sylvia Klonaris
Councillor Mirella Fejo
Councillor Kim Farrar

Contact Council

Contact Your Elected Member

Careers
City of Darwin Brand

Request Brand Assets

Elected members information

Council Meetings

Council meeting dates
Attending a Council meeting
Public Questions & Petitions
Reviewable Decisions

By-Laws

Infringements and Appeals

Pay Infringement Online
Apply for an infringement review

Freedom of Information
Flying Drones on Council Land
Smoke Free Zones
Vehicles for Sale
Untidy Allotments
Traffic and Parking Regulations
Camping in Public Places
Consuming Alcohol in Public Places
Regulatory Services team trial body worn cameras in Darwin

Publications and Forms

Privacy Statement

Committees

Administrative Review Committee
Access and Inclusion Advisory Committee
Arts and Cultural Development Advisory Committee
Chief Executive Officer Performance Appraisal Committee
Darwin Military and Civilian History Advisory Committee
East Point Reserve Advisory Committee
ICT Steering Committee
International Relations Advisory Committee

Reconciliation Advisory Committee

Risk Management & Audit Committee
Sister City Advisory Committee
Tree Advisory Committee

Youth Advisory Committee
Previous Committees

Tree Re-establishment Advisory Committee
Cyclone Tracy Commemoration Advisory Committee

Governance & Strategy

Governance

Organisation Structure
Our Approach to Privacy
Independent Commissioner Against Corruption

Strategic and Municipal Planning

Strategic Plan

Reconciliation Action Plan
Economic Development Framework
Strategic Projects Prospectus
Long Term Financial Plan 2023 - 33
Customer First Strategy

Municipal Plan

2024/25 Municipal Plan
2023/24 Municipal Plan
2022/23 Municipal Plan
2021/22 Municipal Plan
2020/21 Municipal Plan

A cool, clean and green city strategies
Movement Strategy

Journey Planner
Ride2Work Day

Registers

Decisions Released from Confidential Sessions

Elected Members Information Register
Register of annual returns of interests (council members)

Register of Committees and Membership
Register of Declared Conflicts
Register of declared gifts and benefits

Search

Search form

Search

Submit

Customer Conduct Policy

Breadcrumb

Home
Council
About Council
Publications And Forms
Customer Conduct Policy

Attachment	Size
Customer Conduct Policy.pdf	146.83 KB

Is there anything wrong with this page?Back to top

PH08 8930 0300
AH08 8930 0900
darwin@darwin.nt.gov.au
GPO Box 84, Darwin NT 0801
Harry Chan Avenue Darwin NT 0800
ABN 11 503 313 301

Facebook
Instagram
Youtube
Linkedin

Footer

Libraries
Resident Services
Community
Transforming Darwin
Business
Council
Events
Contact us

Subscribe to newsletters

Report an issue

All rights reserved
Privacy statement

City of Darwin acknowledges the Larrakia people as the Traditional Owners of the land and waterways now known as Darwin. Council pays respect to Elders past, present and emerging, and values the ongoing contribution to enrich and appreciate the cultural heritage of Darwin. Council acknowledges and respects Australia’s First Peoples as Traditional Owners of lands and waterways across Country, and encourages reconciliation between all. The City of Darwin also values the contribution made to Darwin over the years by people of diverse backgrounds and cultures.

Main menu

Libraries
Resident Services
Community
Transforming Darwin
Business
Council