Requests

Click and Collect

Our Click and Collect service lets you request items online and pick them up when they’re ready.

There is no charge for this service.

How to order items:

• Visit the online catalogue and log into your account.
• If you don’t know your password, you can reset it.
• Search for items you want, click on the title, then select Click and Collect.
• Choose the library location you would like to collect from.
• We will notify you when your item/s are ready.
• Please collect them within 7 days of notification.

Suggest an item

Library members are welcome to suggest new items for our collection. If your suggestion fits our Collection Development Guidelines, we will order it and place it on hold for you.

For some older hard to get items – we may be able to request the item from another library (this is called an Inter Library Loan). If you’d like us to try this option, please make note of that on your request. A $33.60 payment is required for interstate inter library loans – if this applies, we will be in touch to confirm.

What happens next:

• If your suggested item is suitable and available to buy, we’ll order it.
• You’ll be notified when it’s ready to collect.
• We can’t guarantee how long this will take. If you need something urgently, we recommend purchasing your own copy.

To suggest an item for purchase, please complete this form.