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PayStay

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Civic Centre - Change of open hours

City of Darwin’s Civic Centre will be open slightly later at 9:00 am on Wednesday 30 July 2025. All services will resume as normal from 9:00 am. For all urgent matters during this period, please call 08 8930 0900.

Easily Pay for Parking with PayStay

The PayStay app provides a hassle-free, cashless way to pay for parking in Darwin. Whether you're a visitor or a regular commuter, PayStay allows you to start, stop, and extend your parking session right from your phone.

  • No need for paper tickets – Your license plate is registered digitally.
  • Only pay for what you use – Stop your session when you leave.
  • Multiple ways to pay – App, QR Code, website, SMS, or phone call.

How to Use PayStay

Step 1: Download the PayStay app from the App Store or Google Play.
Step 2: Register your account with your phone number, vehicle registration, and payment details.
Step 3: Start a parking session by entering the PayStay zone number displayed on parking signs.
Step 4: Stop your session when you leave to ensure you're only charged for the time used.

Prefer to pay by phone? Call 1300 322 111 to start or stop a session.
Pay via SMS: Send PARK (zone number) (vehicle rego) to 0419 962 119.

Visit the PayStay website for more details.

Payment & Features

Accepted Payment Methods: Visa, Mastercard, Apple Pay, Google Pay.
Parking Zones Covered: PayStay operates across Darwin CBD.
Optional SMS Reminders: Receive alerts before your parking session expires (fees apply).
Transaction History: View and download your parking history for tax or reimbursement purposes.

Need Assistance?

Call PayStay Support: 1300 322 111
Email Customer Service: customerservice@paystay.com.au

With PayStay, parking in Darwin is now easier, smarter, and fully cashless. Download the app and enjoy stress-free parking today! 

Frequently Asked Questions

What if I forget to stop my session?

Your session will continue until it reaches the maximum time allowed in the parking zone. You will be charged accordingly.

Can I extend my parking session?

Yes, if the zone allows extensions, you can add time through the app without returning to your vehicle.

Can I pay for multiple vehicles?

Yes, you can register up to 2 vehicles under one account and select which one you're paying for at any time.

Do I need an account to use PayStay?

No, you can pay as a guest by scanning the QR code on the meter or visiting the PayStay website.

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