- Q. Do you have a JP at the library?
A. No, we do not have a JP (Justice of the Peace) at our libraries. You will find JPs at various locations around Darwin. We are aware of the following times that JPs are available:
Karama Shopping Centre, 12noon-2pm on Wednesdays
Alternatively, check the NTG website for how to find a Justice of the Peace.
- Q. How can I join the library?
A. Membership is free. Bring your photo ID and proof of your current NT residential address to one of our libraries. If you are under 16 years of age, your parent or guardian can join you. You can also join online.
Temporary membership is also available to visitors with payment of a refundable security deposit of $50, plus a $15 administrative fee.
- Q. How many items can I borrow and for how long?
Books, audiobooks, DVDs and CDs can be borrowed for up to four weeks.
Magazines, tech toys and items from the Most Wanted collection can be borrowed for up to two weeks.
Items can be returned to any of our City of Darwin library locations. All libraries have 24hr/7day return chutes located near their entrance.
- Q. Can I renew my library items?
For your convenience, City of Darwin Libraries will automatically renew items on their due date, provided no one has requested them, and they have not been renewed previously. This does not apply to the Most Wanted collection.
- Q. What happens if I owe money on my library card?
A. If you have been invoiced for overdue or damaged items, your membership will be suspended, and you will be unable to borrow until your account has been paid or you return your overdue items.
- Q. I think I have lost an item, what can I do?
A. If the item is lost, you will need to replace it. If an item is not returned, we will send an invoice requesting payment for the item.
- Q. My item is damaged, what do I need to do?
A. You have two options. You can replace the item with an identical, new version, or you can pay for the item. Once the item has been replaced/paid for you can keep the damaged item.
- Q. Can I request books online?
Yes, you can order online with Click and Collect.
- Log in to your online account.
- Find the item you want to request and click on its title.
- Click the 'Click and Collect' button.
- Add your preferred pickup location.
- Submit your request.
- You will be notified once the item is available to collect.
- Q. I have seen a new book in the bookshop, but I can't find it in the library catalogue. Can I ask the library to get it in?
A. If you have a suggestion for an item which is not available in our libraries, you can request the item online. Find out more about making a suggestion.
- Q. Do you have a photocopier, fax, scanner and word processing?
A. A colour photocopier is available at each library. See printing costs.
Access to scanners is available free of charge at each library. A USB drive is required to save the scanned documents. You may purchase a USB from the library if you do not have one (subject to availability).
Fax facilities are not available.
Computers are available to use, for a limited time, free of charge. Find out more about using computers in the libraries.
- Q. Do you offer computer training?
A. Yes. We offer one-on-one sessions to help you with basic computer skills, email, internet, social media and the libraries online collections. Find out more about the digital help we offer.
- Q. Can I use the internet?
A. Yes. Internet and email access is available free of charge for a limited time. Find out more about accessing the internet in the libraries section.
- Q. Do I need to book for Story Time, Baby Book Time, Rhyme Time and Pre-School Story Time?
A. Bookings are not required, but we do have a ticketing system. Find out more about the early literacy programs and ticketing.
- Q. Can I leave my child at the library while I go across the road and do my shopping?
A. No, we do not offer creche facilities at any of our libraries. It is your responsibility to supervise your children at all times in public places. Children 10 years and under must be accompanied by an adult.
- Q. I am unable to visit the library due to my health, do you offer a home delivery service?
- Q. What standards of behaviour are expected in the library?
A. The libraries Code of Conduct preserves the rights of library users to access information, programs and services in a safe and welcoming environment. Users of the libraries must observe that:
- The security and safety of people and property are not infringed,
- Due regard is shown for the needs and sensitivities of others.
Failure to observe these standards is unacceptable and may result in you being asked to leave the premises and the Police may be summoned.
- Q. Can I donate items to the library?
A. We do accept donations of books and DVDs in 'as new' condition. Donations must meet the criteria required to be added to our collections. Read more about our donation guidelines.
- Q. Can I donate money to the library?
A. City of Darwin Libraries provide the community with vibrant spaces to promote and support their recreational and lifelong learning needs. Donations to the Library Gift Fund will be used in programs that support and develop an enduring love of reading and learning.
City of Darwin Libraries are endorsed by the Australian Taxation Office as a Deductible Gift Recipient. Gifts may be cash or bequests. All cash donations of $2 or more are tax-deductible. GST is not applicable for these donations.
How to make a donation?
If you would like to make a donation to the library, cheques should be payable to City of Darwin Libraries and forwarded to GPO Box 84, Darwin NT 0801. You will receive a receipt to enable you to claim a tax deduction.
If you would like more information about the Deductible Gift Recipient Program, please contact the library on 08 8930 0238 or email us. Thank you for your support.
How is the money used?
We provide a broad range of services to the community. These may be directed towards children, older people, students, people from other countries and those with special needs. Literacy and reading, study and information, community and cultural programs, the Young Territory Author Awards, the Kids Reading Oz Choice (KROC) Awards, and the Books on Wheels Service, are just a few of the services we provide.
- Can I volunteer at the Library?
Volunteers undertake a variety of tasks within City of Darwin libraries and are an important part of our team. Volunteers are assigned specific tasks within the library.
Volunteer jobs include:
Mending books and other materials Shelving books, magazines and other items Delivering books to people in their homes as part of our Books on Wheels program.
For more information please contact us.
To volunteer please contact the Community and Customer Liason Officer at the library you would like to work at.