City of Darwin CSBA Customer Survey

City of Darwin has engaged CSBA to deliver an independent Customer Experience Survey on its behalf.

Participants will be sent an email or SMS from CSBA with a personalised link to complete the survey. Residents who have recently contacted the council will be invited to participate.

The results will provide customer experience benchmarking and establish a baseline to inform future improvements.

For more information about the survey or our Customer Experience process, please visit: 

CX Consultants: Customer Experience Consultants