Requests
Click and Collect
Our Click and Collect service lets you request items online and pick them up when they’re ready.
There is no charge for this service.
How to order items:
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Visit the online catalogue and log into your account.
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Search for items you want and click on the title
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Select Click and Collect and choose the library location you would like to collect from.
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We’ll let you know when it is ready to collect.
Suggest an item
Can’t find what you are looking for? Library members are welcome to suggest new items for our collection. If your suggestion fits our Collection Development Guidelines, we will order it and place it on hold for you.
For rare or older items:
We may be able to request the item from another library (this is called an Inter Library Loan). If you’d like us to try this, please make note of that on your request. A $33.60 payment is required for interstate inter library loans. We’ll contact you before going ahead.
Please note: We are no longer taking requests for DVDs or music CDs.
What happens next:
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If your suggested item is suitable and available, we’ll order it.
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We’ll notify you when it’s ready to collect.
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We can’t promise how long this will take. If you need something urgently, consider buying your own copy.
To suggest an item for purchase, please complete this form.