Community Engagement Policy

Important message

Changes to Library access and book drop

Construction of the new Civic Centre building will soon commence. The current Civic Centre carpark and nearby entrance will be closed from Monday 28 April and remain closed while works take place. The City Library will remain open and will be accessible from the Civic Centre Customer Services’ entry near Civic Park. 

Please note that the City Library returns chute will be temporarily unavailable. A new Book Drop will be installed at the Cavenagh St side of the Civic Centre soon. 

We kindly ask all customers to:

  • return items inside the Library during opening hours, or
  • use one of the 24/7 return chutes located at Casuarina, Nightcliff or Karama libraries.

For more information about the project, please go here.

We apologise for the inconvenience and thank you for your understanding.

This policy will guide the delivery of community engagement processes across the organisation to better inform planning, decision making, policy development and service delivery.

This policy aims to enhance the use of community engagement processes using best practice standards whilst also ensuring that workplace participants, Elected Members and the community understand their roles in community engagement processes.