Need Help with Technology? We're Here for You!
Our staff are here to support you in building your digital confidence. Whether you have a quick question or want a longer one-on-one session, we’re happy to help you navigate everyday technology tasks.
We can assist with:
- Accessing emails and resetting passwords
- Using government and community websites
- Managing files with USB drives and cloud storage
- Connecting devices to Wi-Fi and installing apps
- Basic use of Microsoft Word, online shopping, social media, and online banking
To keep our focus on helping you learn and grow your skills, there are some services we don’t provide:
- Full phone setup or data transfer between devices
- Data recovery or lost file restoration
- Device activation or hardware troubleshooting
- Virus or malware removal
If you need help with more complex technical issues, we recommend contacting a professional technician or the device manufacturer. We’re happy to help you find the right resources.
Visit your local library or call us to book an appointment—we look forward to helping you get comfortable with technology!
Be Connected - free online lessons
We have teamed up with Be Connected, an Australian Government initiative to support older Australians to access digital services. We offer access to a digital literacy program that aims to increase your confidence and skill in going online. You can book in for one-on-one sessions with a digital mentor at any of our libraries.
Call your library, or visit today, to make an appointment.
There has never been a better time to get online.
View and log on to Be Connected